Q: How Do I care for my bag?
A: In most cases care instructions and known fiber contents will be provided for each item. But in general, due to the nature of items using rescued fabrics I recommend only light cleaning with a warm cloth and mild soap.
Q: How long will it take to arrive?
A: If your item indicated that it will ship in 1-3 days, then its already in stock and you should have it in 1 week, give or take. Custom orders usually take 1-3 weeks to make and ship. During the holiday shopping season, times will increase for custom orders. So please let me know if you are on a deadline so I can advise appropriately.
A: If your item indicated that it will ship in 1-3 days, then its already in stock and you should have it in 1 week, give or take. Custom orders usually take 1-3 weeks to make and ship. During the holiday shopping season, times will increase for custom orders. So please let me know if you are on a deadline so I can advise appropriately.
Q: How long will it last?
A: That depends on how much you use it, and if it's used properly. I don't have a clear answer. Just think about your favorite pair of shoes. What condition are they in? How often do you wear them, and how do you care for them.
A: That depends on how much you use it, and if it's used properly. I don't have a clear answer. Just think about your favorite pair of shoes. What condition are they in? How often do you wear them, and how do you care for them.
Q: Will my item be produced in a smoke free pet free environment?
A: Yes. While we have a pet in the home, my studio is isolated and as pet free as possible. If you are extremely sensitive to pet hair, please be aware I cannot guarantee there won't be a hitchhiker on board so ti\his may not be the best option for you personally.
Q: I'm not happy with my purchase, can I return it?
A: Absolutely. Please carefully review our Return Policy. I prefer to evaluate each return on a case-by-case basis
A: Yes. While we have a pet in the home, my studio is isolated and as pet free as possible. If you are extremely sensitive to pet hair, please be aware I cannot guarantee there won't be a hitchhiker on board so ti\his may not be the best option for you personally.
Q: I'm not happy with my purchase, can I return it?
A: Absolutely. Please carefully review our Return Policy. I prefer to evaluate each return on a case-by-case basis