FAQ

Q: How long will it take to arrive?
A: If your item indicated that it will ship in 1-3 days,  then its already in stock and you should have it in approximately 1 week.  Check the shipping estimates near the bottom of the listing.  In most cases it takes anywhere from 1-3 weeks to make and ship your item. During the holiday shopping season,  times will increase for custom orders. So please let us know if you are on a deadline so we can advise appropriately.

Q: How long will it last?
A: That depends on how much you use it, and if its used properly.  I don't have a clear answer.  Just think about your favorite pair of shoes.  What condition are they in?  How often do you wear them, and how do you care for them.

Q: Will the smell fade?
A: Yes.  It sometimes has a residual odor left over from the production process.  This usually fades with airing out for a few days.  I spend many hours a day with it so I may not be aware if the smell is strong.  I appreciate getting feedback on this issue and if you are really sensitive to smells,  this may not be the item for you.

Q: Why does it feel scratchy?
A:  I personally do not mind the texture and I do describe it as having the look and feel of painted canvas.  I apply a sealant to the wallet as a finishing touch,  which means that the fabric will not be soft like a blanket.  If you have really sensitive skin, it may not be the product for you.  I can count on one hand the number of people that fit into this category. So It likely will not be an issue.  

Q: I'm not happy with my purchase, can I return it?
A: Absolutely.  Please carefully review our Return Policy.  We reserve the right to evaluate each instance on a case by case basis.